Privacy Policy

1. Information we collect

We may collect the following types of information when you visit our website, request a quote, or contact us:

• Personal information: name, phone number, email address, service address, and any details you provide through forms or direct communication.
• Service information: details related to the services you request or discuss with us.
• Website usage data: non-personal information such as IP address, browser type, pages visited, and basic analytics data, used only to improve our website experience.

2. How we use your information

We use the information we collect to:

• Provide and schedule pressure washing services
• Respond to enquiries or quote requests
• Improve our website, services and customer experience
• Communicate regarding appointments, updates or service reminders

3. Information sharing

We do not sell, share or disclose your personal information to third parties, except when necessary to:

• Process your request, for example using secure software to manage appointments or invoices
• Comply with legal obligations or protect our rights

We never share your information for marketing purposes with outside companies.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data security

We take reasonable steps to protect your information from unauthorised access, use or disclosure. This includes secure data transmission methods and limited access to customer information within our company.

5. Cookies and tracking technologies

Our website may use basic cookies or analytics tools to improve performance and user experience. These tools do not collect personal information and cannot identify you individually.

6. Your choices

You may:

• Request that we update or remove your personal information
• Opt out of communication from us at any time
• Decline cookies through your browser settings

7. Children’s privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

9. Contact us

If you have any questions about this Privacy Policy or how your information is used, please contact us: